1. SOED freezes while loadingThe SOED has a feature that allows it
to look-up words from other programs by utilizing the
clipboard. It keeps an eye on the clipboard, and when words
are entered there either via double-click or copy and paste,
it searches for the word in the dictionary. However, if
certain characters (like ' or &) are in the clipboard, or
copies from various applications like Mac Firefox include
formatting with those characters, then the SOED will freeze on
the "loading" screen when attempting to open the program.
There are two ways to fix this problem:
- Download the SOED 3.0.2.1 patch
- Clear the Clipboard by copying a word from Internet Explorer or Safari, or restarting the computer
2. SOED crashes when using a program with multiple clipboards (e.g. Nisus)When using clipboard 0- the default
clipboard, then the SOED behaves normally, looking up the word
from other programs. However, copying from clipboard 0 to
another clipboard causes the SOED to crash. Please download
the SOED
3.0.2.1 patch3. Options are not saved when closing SOED on the MacAfter applying the changes in the OPTIONS tab, they are not
saved when closing the application. Although the previous
update 3.0.1 fixed this for the Windows version, the problem
remained in the Mac version. The patch 3.0.2.1 has now
addressed this problem. Please download the SOED
3.0.2.1 patch4. Missing flashing input cursor in the Mac versionThis is an intermittent fault where the flashing input
cursor does not always appear when the SOED is opened
on the Mac. To correct this, please download the SOED
3.0.2.1 patch5. Inactive search box after printing in the Mac versionIn the Mac version, after printing a definition, the search input box becomes inactive, unable to type in text.
This bug has been reported to the developer.
6. SOED opens minimized and will not restore in WindowsSOED opens in a minimized state on the taskbar. Clicking on it to restore the program has no effect. Usually when the SOED
closes, it saves the position and size of the program window to enable it to open in the same place the next time. But instead of saving the fact
that it is minimized, it saves the size of the window as zero. Then when the program is next opened, it loads the window as size zero as though
the restored size of the program is zero.
To fix this problem try the following steps.
- Right-click on the shortcut for the SOED. Choose PROPERTIES
- Under the SHORTCUT tab, look for the bit that says RUN: followed by a selection button that probably says NORMAL WINDOW.
Click on this and select MAXIMIZED. Click OK.
- Open the SOED using this icon. The SOED should open in a maximized window.
- Close the SOED and then go back to the PROPERTIES of the shortcut again (right-click and choose properties).
Change the RUN: option to say NORMAL WINDOW and click OK.
- Open the SOED again, it should appear as big as the screen but it will not be actually maximized.
Click and drag the title bar to move the whole window then use the mouse to drag the corner of the window to make it a sensible size. Close the SOED.
- Open the SOED again using the shortcut. It should open in the same position and size as when it was closed.
7. Inactive search box after minimizing and maximizing SOED on Mac versionAfter minimizing and maximizing the SOED Mac version, the search box becomes inactive and unable to type in text. Closing and reopening
the SOED program usually fixes this problem, but it has since been discovered that if the option FLOATS ON TOP OF OTHER WINDOWS is turned off, then
the search box remains active even after minimizing and maximizing the SOED. Similarly, if the search box has become inactive, it is possible at
this point to disable the FLOATS ON TOP OF OTHER WINDOWS option and this will have the effect of resetting the search box and enable text to be entered again.
8. Uncaught exception error after installing Flash Player v 10.1.53There is a known problem with the Mac version of SOED and the latest version of Flash Player. After installing the
Flash Player, the SOED produces an error when trying to open it. This problem has been fixed with the
SOEDUpdatev3.0.2.2 patch. This download includes the SOEDv3.0.2.1 update
as this needs to be installed before the 3.0.2.2 patch is installed. The Print Results button is a feature that was added after initial publication of the SOED6, in the v3.0.1 update, and so is not documented
in the user Manual or Help Text files. This option allows the user to print the results list from an Advanced Search. To use the function,
perform your Advanced Search and then click the Print Results button on the top frame to have the list of results printed out.
10. Using Windows 7 or MacOS Lion 10.7Although the SOED was developed before the release of Windows 7 and MacOS 10.7, tests have shown that the SOED
installs and functions correctly. The only thing worth noting is that sometimes on Windows 7 64 bit, a message may appear
after installation saying 'This program might not have installed correctly....' Simply click cancel and attempt to open the
sofware as normal.
11. Recommended Flash Player settingsThe SOED has been created using Flash, it uses the Flash Player Control Panel to manage the settings such as Font size, Background
colour, and Bookmarks etc. In order for the SOED to function correctly, it is recommended that the Flash Player settings for Local Storage
be set to ALLOW.
Windows Instructions
- Click on START | CONTROL PANEL | FLASH PLAYER icon
- In the STORAGE tab, click on the LOCAL STORAGE SETTINGS BY SITE... button
- Select LOCAL from the list. Click on the dropdown button to choose ALLOW. Then click CLOSE
MacOS Instructions
- Open System Preferences
- In the OTHER section, open FLASH PLAYER
- In the STORAGE tab, click on the LOCAL STORAGE SETTINGS BY SITE... button
- Select LOCAL from the list. Click on the dropdown button to choose ALLOW. Then click CLOSE
12. SOED version 3.0.2.x gets stuck on Loading Please Wait... screenThe problem is related to the settings for Flash Player that is also installed on the machine.
The later versions of Flash Player have a Control panel to allow settings to be changed so you can decide which websites can save
information to the computer. The SOED needs to have access to store its settings to the computer for it to work properly,
otherwise it gets stuck at the LOADING PLEASE WAIT... screen. To solve this problem, please use the
Recommended Flash Player settings above. | 
