Retail Trade CustomersTrade orders and enquiries from the UK, Europe, the Middle East, Latin America, and the Caribbean should be sent to:
Oxford University Press Distribution Services:
Saxon Way West, Corby
Northants NN18 9ES, UK
Phone: +44 (0) 1536 741017
Email: trade.orders.uk@oup.com
Booksellers from other areas should order from their nearest Oxford University Press Branch or Agent: Worldwide Branches
For further information on the email services we offer for booksellers,
visit our booksellers information services page
Electronic ordering services for UK and European retail trade customers
Currently there are three methods you can use for placing your orders electronically with OUP.
The method chosen will largely depend on the size of your business and your annual order value.
For smaller accounts we would recommend using the Nielsen BookNet Teleordering service provided by Nielsen BookNet
Web Services (www.nielsenbooknet.co.uk)
e-mail: customerservices@nielsenbookdata.co.uk
Tel: +44 (0) 870 777 8710
Fax: +44 (0) 870 777 8711
Nielsen BookNet offers the combined services of First Edition, Teleordering and Whitaker Information Services.
If you are using TeleOrdering, you will receive an order confirmation from TeleOrdering which is sent after your order has
been transmitted to us. However, this is not a confirmation that your order has been processed by us. If you require, we can
provide an electronic acknowledgement that your order has been processed by us, with a confirmation of the expected delivery date(s).
The transfer of your order to OUP is done by batch continuously throughout the day and overnight. We process your order when we receive the file from TeleOrdering.
Teleordering will allow you to place orders for titles yet to be published.
For all customers with an existing OUP credit account, we recommend using the 24/7 price, availability and online ordering
service provided by PubEasy (www.pubeasy.com).
e-mail: help@pubeasy.com
Tel: +44 (0) 1342310481
Fax: +44 (0) 1342310486
Larger accounts can set up an EDI account directly by contacting our Electronic Trading Support Team, telling us which
EDI messages you want to trade, the EDI standards, the Value Added Network you use, and your EDI code.
e-mail: E-commerce Support Team (electrad.uk@oup.com)
Tel: +44 (0) 1865 353916 (Neil Harris)
Tel: +44 (0) 1865 353142 (John O'Sullivan)
Fax: +44 (0) 1865 354744
If you use a direct EDI arrangement with us, we will send you an order confirmation if you request it.
The transfer of your order to OUP is done by batch continuously throughout the day and overnight. We process your order when we
receive the file from Teleordering.
Any order received before 3pm will be despatched on the following day.
Download our EDI brochure in PDF format. This gives more details of the EDI service.
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