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TEXTBOOK

Knowledge Management in Organizations
A Critical Introduction

Donald Hislop

Price: £28.99 (paper)
ISBN-13: 978-0-19-926206-9
Publication date: 11 November 2004
284 pages, 25 line illus., 246x189 mm

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Description

Provides a critical review and analysis of the key themes that underpin the subject of knowledge management in organizations.
Presents the key debates and a wide range of perspectives in knowledge management through a thematic approach.
Considers the epistemological debates surrounding knowledge management.
Examines the social and cultural issues relating to managing and sharing knowledge.
Looks at knowledge management in three contemporary organization forms: the virtual organization, the global multinational, and knowledge intensive firms and knowledge workers.
Case study examples drawn from KM literature and empirical evidence from recent research based on seven European case study companies are used to illustrate the issues.

This textbook provides a critical review and analysis of the key themes that underpin the subject of knowledge management in organizations. Adopting a thematic approach, Hislop presents the key debates and a wide range of perspectives in knowledge management.

The book begins by presenting the epistemologies of knowledge, asking what do we mean by knowledge? How is knowledge processed within the organization, and how is this linked to human motivation.

Part 2 discusses the social and cultural issues that surround the managing and sharing of knowledge. The dynamics of knowledge sharing and knowledge generation are examined, illustrating the different aspects of the collective and shared nature of organizational knowledge. This section also looks at how knowledge processes are shaped by the conflict and politics within the organization and demonstrates how and why knowledge and power are inexticably linked. Finally, the roles of information technology in the process of knowledge management and that of HRM and culture - the human element of knowledge - are presented.

Part 3 examines how we learn and acquire knowledge and examines the debates surrounding the learning organization.

Finally, the book moves away from its thematic approach to specifically examine the character and dynamics of knowledge sharing in three contemporary organizational forms: the networked/virtual organization, global multinationals and, knowledge intensive firms and knowledge workers.

Readership: For all students requiring an introduction to knowledge management.

Contents

1. Why the Current Interest in Knowledge Management

Section 1

Epistemologies of Knowledge

2. The Objectivist Perspective on Knowledge

3. The Practice-Based Perspective on Knowledge

Section 2

Social and Cultural Issues Related to Managing and Sharing Knowledge

4. 'Why Should I Share my Knowledge?' What Motivates People to Share Knowledge?

5. Communities of Practice

6. Inter-community, Boundary-spanning Knowledge Processes

7. Power, Conflict and Knowledge Processes

8. Information and Communication Technologies and Knowledge Management

9. Organizational Culture, HRM Policies and Knowledge Management

Section 3

Learning, Innovation and Knowledge Management

10. Learning and Knowledge

11. Innovation Dynamics and Knowledge Processes

Section 4

Organizational Contexts

12. Knowledge Processes in Network/Virtual Organizations

13. Knowledge in Global Multinationals

14. Knowledge Intensive Firms and Knowledge Workers

15. Conclusion

Authors, editors, and contributors

Donald Hislop, Lecturer in the Management School, University of Sheffield

Links to web resources and related information

More in the same subject area:
Business & management

The specification in this catalogue, including without limitation price, format, extent, number of illustrations, and month of publication, was as accurate as possible at the time the catalogue was compiled. Occasionally, due to the nature of some contractual restrictions, we are unable to ship a specific product to a particular territory. Jacket images are provisional and liable to change before publication.

Knowledge Management in OrganizationsA Critical Introduction

Knowledge Management in Organizations
A Critical Introduction